FAQs
1. Can I print my own brand/ logo on the goods?
Sure, OEM/printing logo is welcomed based on MOQ. Please provide original logo design files if you have them.
2. Is the sample available? How to get a sample?
Yes, please contact us to order samples checking the quality before a large order.
Our existing sample can provide for free for you to reference, but shipping cost freight is collected.
If you customized a logo and products, please contact us for details.
3. How do you pack the goods? Can I have my packaging customized?
All goods are packed in Plastic Bags or carton boxes according to your request. Of course, we support customized packaging.
4. What about the lead time?
Sample takes 3-7 days, mass production needs around 10-30 days.
5. How we can make an order?
To make an order, please follow these steps:
1) Look at the products in my store
2) Email us the pictures of the products you wish to order with the quantity needed for each style.
3) We will reply with a price quotation
4) Ship your samples to check the quality before placing an order
5) Wait for your feedback about the quality of the samples and discuss details before proceeding with mass production.
6) We will inform you of further details during production and send mass-production samples before shipment
6. How do I pay?
We accept payment by Bank Transfer, hope this way is convenient for you.
7. How about after-sale service?
We have a Sales Department for customer service. You can contact us by Whatsapp, Email, or WeChat.